International customer satisfaction surveys

This customer video features Mast Group Limited. Accelerate Associates delivers international customer satisfaction surveys for Mast

Customer satisfaction surveys and ISO 9001

Accelerate Associates delivers customer satisfaction surveys for a variety of B2B customers in the medtech and science sectors. Customer surveys are a vital tool in the ISO 9001 quality management process. For companies to survive in the long term, they need to sell products and services that customers want. Technological improvements mean that companies run … Read more

Laboratory Diagnostics Customer Survey

Accelerate Associates delivered a multi-national customer survey for Mast Group Ltd. Mast is a leading supplier of microbiology and immunology products that are supplied to more than 40 international markets. The Brief Mast Group required a customer survey that could be delivered concurrently across all client countries within a required time frame. The overall aim … Read more

Adopting a customer centric approach

Accelerate Associates regularly undertakes customer satisfaction surveys for a variety of client types across the science and medical technology sector. From small scale UK-only surveys to multi-national projects, customer satisfaction surveys provide companies with a rich opportunity to learn from, and listen to, what their customers have to say. Conducting regular customer surveys provides clients … Read more

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