Customer satisfaction surveys and ISO 9001

Accelerate Associates delivers customer satisfaction surveys for a variety of B2B customers in the medtech and science sectors. Customer surveys are a vital tool in the ISO 9001 quality management process. For companies to survive in the long term, they need to sell products and services that customers want. Technological improvements mean that companies run … Read more

Healthcare flooring and infection control

A recent market research project has seen the team at Accelerate Associates researching the healthcare flooring market. The aim of the research was to better understand items that are regularly wheeled throughout hospitals and any potential for the spread of infection and dirt tracking that this might cause. One of the team here at Accelerate … Read more

E-Learning trends

There are many ways in which people learn and how they are taught. Of increasing popularity is the use of e-learning. Here at Accelerate we regularly participate in live online tutorials from various marketing and training portals to support our CPD. We have also engaged with online teaching packages which are modular and can be … Read more

Market Research Sampling

Any company or organisation involved with market research has to have a good understanding of statistical market research sampling in order to be able to claim an accurate representation of any given population. Typically, the larger your sample size, the more likely it will be that your respondents’ answers will reflect the whole population. Usually … Read more

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