Terms of Use & Privacy Policy

Information about us

This website ("accelerate-associates.co.uk") is owned and operated by Accelerate Marketing and Marketing Research Limited ("We" or "Us"). We are a company registered in England and the company registration number is 08634730. The company's registered office is 3 St. Vincent Road, Stone, Staffordshire ST15 0ED. We are registered for VAT in the UK and the company's VAT registration number is 978 7742 43. 

Accessing our website

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period. 

You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our website, including the database rights and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference and you may draw the attention of others within your organisation to material posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.

You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

We shall have no hesitation in referring any breaches of our intellectual property to our solicitors who shall take action against you with or without notice.

Reliance on information posted

Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

Our website changes regularly

We aim to update our website regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude:

•All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

•Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for: ?loss of income or revenue;

- loss of business;

- loss of profits or contracts;

 -loss of anticipated savings;

- loss of data;

- loss of goodwill;

- wasted management or office time; and

•for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Uploading material to our website

We have the right to remove any posting you make on our website.

Viruses, hacking and other offences

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

Linking to our website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Trading name

Accelerate Associates is the trading name of Accelerate Marketing and Marketing Research Limited.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our website.

Your concerns

If you have any concerns about material which appears on our website, please contact us.

Privacy Policy

Accelerate Associates is committed to complying with legislation and good business practice that helps to protect privacy and safeguard individuals’ personal data.

This privacy notice tells you what to expect when Accelerate Associates collects personal information. It applies to:

o Information we collect about visitors to our website who wish to find out about our services.

o Data collected or processed during the course of our market research studies.

Accelerate Associates may change this policy from time to time by updating this page. This policy is effective from 23rd May 2018.

Visitors to our website and users of our market research services

When someone visits www.accelerate-associates.co.uk we collect standard internet log information and details of visitor behaviour patterns. We do this to measure the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone.

Use of cookies on the Accelerate Associates website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The information below explains the cookies we use and why.

Google Analytics

Unique Number






These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google https://policies.google.com/privacy

We use a web form supported by mailchimp in order to centrally compile our e-newsletter mailing list.

Link to mailchimp privacy policy https://mailchimp.com/legal/privacy

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

What personal information do we collect on this website?

We may collect information such as your name and e-mail address. Where personally identifiable information is collected through the website, this will be clearly indicated.

How do we use your personal information?

We will use information that you provide in order to respond to enquiries or to provide the services that you have requested from us.

We may also process your personal information for our legitimate business interests – that is, in order to facilitate the management of our business. This includes some or all of the following purposes:

• To enhance, modify, personalise or improve our services to the benefit of customers and prospective customers

• To provide postal and/or email communications which we think will be of interest to you

• To determine the effectiveness of our promotional campaigns

• To better understand how people interact with our website

• To enhance the security of our information systems or identify and prevent fraud

Whenever we process data for these purposes, we will ensure that we always keep your personal data rights in high regard and take account of these rights. 

You have the right to object to this processing if you wish. If you wish to exercise this right, please contact us using the information below.

Please bear in mind we may need to retain some, minimal information in order to respect your request to be excluded from processing. We may also have a legal obligation to retain some information, as required by local laws in specific countries.

Participants in Accelerate Associates market research surveys

Accelerate Associates conducts market research surveys on behalf of our clients. These studies collect data for research purposes only and the information gathered is not used for marketing or sales. The details you provide are used for aggregated analysis – that is, responses are pooled with those of other survey participants and are reported anonymously.

In some cases, we may ask for your explicit permission to share your personal data and responses with a third party in digital (data file) or some other format. You are under no obligation to agree to this and you will always be informed who these third parties are (usually the client).

Why have I been asked to participate in a survey Acccelerate Associates?

Accelerate conducts research studies for a variety of purposes. Accordingly, our lawful basis for approaching you to participate in a survey will depend on the study. The various lawful bases for inviting you to a research study are described below:

• Legitimate interests: We may ask you to participate in the study and process your personal information for our or our clients’ legitimate business interests. In these circumstances, we will ensure that we always keep your personal data rights in high regard and take account of these rights. 

• You have the right to object to this type of processing if you wish. If you wish to exercise this right, please contact us using the information below.

• Contract: We may ask you to participate in a study due to a contract or similar business relationship that exists between you / your organization and our client. In these cases, Accelerate Associates has been appointed as an independent market research agency that is authorised to carry out the study.

• Consent: You may be invited to participate in an Accelerate Associates survey. In these cases, you will have the option to opt-out or consent to participate in the research study.

If you wish to withdraw consent, or enforce other rights relating to your personal data, you should contact us direct using the details below.

What personal data do we collect in surveys and what do we do with it after collection?

Your cooperation in any such study is voluntary and you may withdraw from participating at any time. Personal data will only be recorded if you consent to this. During the course of a survey we may ask you to provide information such as:

• Contact information that allows us to verify or validate any answers you provide, including for internal quality control procedures.

• Demographic or information about you or the organisation for which you work.

• Extended (open-ended) information that helps to provide context for your survey responses – for example, the nature of a complaint that has arisen while using a product or service.

• In online surveys, we may collect your IP address. This is only used for quality checking purposes and to prevent fraud. We never use an IP address to identify individuals.

Information you provide in response to or in connection with a survey will be reported to our clients anonymously – i.e. without identifying you individually, directly or indirectly.

We may send personal data collected from research surveys to third party organizations, but only when:

• We have your express consent to share the information with a client for a specified and limited purpose (e.g. to resolve a customer service problem, to receive further information);

• We need to share this information to provide you with information you have specifically requested;

• We need to respond to court orders or the requests of law enforcement agencies;

• We retain a third party to provide us with services, subject to that third party being able to comply with relevant legal requirements and obligations regarding the use of personal data.

How long do we retain your personal data related to market research surveys?

We will retain your personal data as long as is required to complete the task it was collected for, or as long as there is some other legitimate reason to do so. After this, your personal data will be made anonymous or deleted.

Our standard retention period for personal data relating to market research studies is 5 years.

Incentives for participation in research studies

Some projects may include an incentive for taking part. These incentives will be processed by Accelerate Associates staff. Incentives will usually be in the form of a gift voucher or charitable donation.

Incentives will only be awarded if a survey or research activity is fully completed.

Please allow up to 4 weeks from participation for receipt of an incentive. If you do not receive your incentive after 4 weeks, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Opt-out of e-mail communications

You may opt-out of receiving electronic communications from us at any time. Clicking on an unsubscribe link within any relevant communication will take you to a webpage where you can complete this process.

Where do we store your personal data?

Personal data that we collect about you is normally stored within the European Economic Area ("EEA").

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. 

In all cases, data will only be accessible to Accelerate Associates. No personal data is shared with third parties unless express consent is provided.

Information submitted to us will be stored on our servers or those of approved and verified third party service providers. At all times, we will use reasonable and appropriate security measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration and destruction.

Complaints or queries

Accelerate Associates tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. Any correspondence should be sent to the address below.

Your rights: Access to and controlling your personal information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the information below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 23rd May 2018.

How to contact us

Requests for information or other queries relating to our use of personal data can be emailed to us at This email address is being protected from spambots. You need JavaScript enabled to view it. in writing to:

Data Protection Officer,
Accelerate Associates
Jupiter House 
Drummond Road
Astonfields Industrial Estate
ST16 3HJ



Founded in 2007, Accelerate Associates is a specialist business-to-business marketing agency providing marketing and market research for science and medical technologies... More...


PO Box 4749


ST15 9FF

Phone: 01785 747 102

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